1) Reservation of an apartment When the host has already chosen the apartment that he wants to reserve, he can send his form clicking the button "reserve". The reservation will be subject to the availability and acceptance of the owner. The assertion of the same one, will be notified to him by mail, and he will be asked to re-confirm his reservation by means of the payment of the same one. As soon as his assertion was received, a mail will be sent to him compromising the day of the meeting in the apartment for the delivery of the keys.
To re-confirm his reservation, the host will have 24 hours, after which, the form already filled in, loses validity and he should begin the process of reservation again from the beginning. The response to the form, if it has been sent during a weekday in the commercial schedule, he will receive it within 24 hours. If the form has been sent on Friday out of our commercial schedule, he will receive the response it on
Tuesday of the following week..
If the host does not receive any response to his form, it can be that some problem has happened with the same one, for what we recommend, in this case, resend the form or send us an e-mail informing that the response is being delayed, so that a representative of TRAVELLING TO BUE gets in touch with the host.

2) Check In / Check Out: Check In: 02.00 p.m / Check out: 10.00 a.m. Although it is habitual that we could grant the check in earlier or the check out later, that will depend on the availability of the apartments. To guarantee the availability for a previous or later schedule, the check in or check out, it is convenient that you should make your reservation for one more day so that it is blocked in the system.

3) Delivery of the Department: The host will be received by a representative of TRAVELLING TO BUE and the owner of the building in the day and schedule that has been arranged in advance. In this act, the keys will be handed in and the contract will be signed. The owner will explain to the host the functioning of the building and will be at his disposal for any assistance that he could need during his stay. On having finished his stay, the owner will say goodbye to him in the day and fixed schedule, giving him back the deposit, and the host will give him the key of the building. The day and the schedule must be arranged with the owner 48 hours before his departure. If the owner does not live in the city, the host will be seen off by a representative of TRAVELLING TO BUE. In this case, the host will have to contact with our offices during our commercial schedule, 48 hours before his departure. Our representative will give him back the deposit and will receive the key of the building. As our delivery time of the apartments is every day, between 09.00 a.m and 09.00 p.m, the fact of being received or seen off out of the schedule, it will imply hiring personnel of guard, creating an additional cost of usd 10.-.

4) Delays in the flights: When the guest confirms his reservation we will request him the number of flight and air line. This information will allow us to know that the guest should be coming at the appropriate time and flight, and arrive at the apartment at the established time.

In case that the guest comes to Buenos Aires with another number of flight and another schedule, it is important that he should communicate with us, since the change of flight is not informed to us by the airport.

5) Tolerance of waiting of our representatives for the delivery of the apartment: The time of tolerance of waiting is 30 additional minutes for possible delays that the host could have had in coming to the apartment. If he should come to the apartment approximately 30 minutes late, he will have to communicate to the cell phones that appear at the bottom of the page.

6) Form of Payment: The payment of the rent and the administrative expenses of TRAVELING TO BLUE, will be paid only in American dollars and/or its equivalent one in euros, at the moment of the signing of the contract. At that moment, the deposit in guarantee will also be given, which will be repaid on having finished the contract, taking into account that there are no damages in the apartment. If there were damages, the equivalent one will be deducted of the guarantee for the pertinent repairs.

7) Expenses included and not included in the published price: The included expenses, generally, include all the expenses of the apartment: municipal taxes, water, light and, when it is specified, TV for cable and service of cleanliness once a week. The expenses that are not included are generally, the ones for telephone calls and the administrative ones for the reservation that has already been made. (usd 20.-).

8) Telephone expenses: Most of the apartments have pre-paid telephonic systems. These telephonic lines work with credits of pre-paid cards, which are acquired in booths and are loaded on the line, by means of a very simple procedure. The host will be informed about the functioning of the phone at the moment of the delivery of the apartment.

9) Internet connection from the apartment: If the host possesses laptop, he can communicate to Internet through the phone of the apartment. All the apartments possess telephonic line, except rare exceptions. The host must verify that the apartment that he has chosen has phone. He will be able to communicate to Internet through a free server, and he will need to buy telephonic cards for the credit of the phone. The local phones have one service that is invoiced per minute and depending on the system of phone of his apartment, the most probable thing is that he needs credit on the phone to be able to have minutes of Internet connection.

10) Probable inconvenient with the apartment: When the host, takes possession of the apartment, he will be provided with phones and information of contacts, to which he will be able to consult if there is some problem in the apartment. Generally, the contact in the city will be the owner of the apartment, who will assist him during his stay and if there were any problems as regards the functioning of the building.

11) Service of cleanliness: When the service of cleanliness is included, the same one consists of the cleanliness of the unit once per week, by personnel hired by the owner of the building. The articles of cleanliness are provided by the owner. The service includes neither the change nor washing of sheets and towels.

12) Return of the apartment: The unit will be delivered clean, with clothes of bed and bath. The host is expected to return the apartment in the same conditions in which he received it. It is not necessary that he should wash the last set of sheets and towels, since it is understood that there will not be enough time to deal with it; but the host is expected to give back all the sets of sheets and towels existing in the unit. The apartments are provided with two sets of towels and towlines for every host, two sets of sheets are also included for any spare bed in the unit. In this way, the hosts can be provided with spare sets, while the other one is in the laundry.

13) Other inquiries : We request to see the terms and general conditions in case the host had some doubts. Any other additional clarification, he can request it to our mails: sergio@travelingtobue.com -gabriela@travelingtobue.com

Opening hours: From Monday to Friday from 10.00 a.m. to 6.00 p.m. Telephonic Lines: (54-11) 4547-2745 Cell phone: 15-6564-7928